In July 2022, the British FCA (Financial Conduct Authority) confirmed that it would be introducing a higher standard of customer protection, requiring regulated firms (including payment institutions and e-money companies) to put their customers’ needs first. The new “Consumer Duty” rule consists of three elements: New consumer principle. The new
There are rumours that ING is eager to enter into a new settlement agreement with the Dutch authorities regarding the Payvision money laundering case. ING is quite experienced in negotiating settlement agreements for money laundering cases, allowing shareholders to pay the fine. However, considering ING’s checkered history of money laundering,
Simone Weinglass and BBC did a great job in identifying the issues of the law enforcement in Europe! The Milton Group is a transnational cybercriminal organization! In the autumn of 2022, it was revealed that European authorities had successfully dealt a significant blow to the “Milton Group” after years of
Why are acquirers to be held accountable for illegal activities The digitalization pushed by governments worldwide and praised for its benefits in efficiency and productivity comes with high risks for consumers. Online fraud is by now the most commonly experienced crime. In England and Wales, fraud accounts for approximately 41%
Legal purpose of Financial Ombudsmen in Europe! According to Directive 2013/11/EU of the European Parliament and of the Council of 21 May 2013 on Alternative Dispute Resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC Alternative Dispute Resolution (ADR) like the Danish Financial Complaint Board are
As of March 23, 2023, the European Court of Justice published its judgment in the case GAL BARAK against the Bamberg public prosecutor´s office (Case C-365/2). The court ruled in favor of the German authority. In addition, the European court provided the German court with elements of interpretation of EU
ING ´s ESG Committee is to enforce adherence to ESG principles On March 9, 2023 the Dutch ING Groep NV published its annual report for 2022. In this annual report ING Groep NV talks a lot about social responsibility (compare the section: STAYING SAFE AND SECURE) and about the essential
During the past years, EFRI approached the Danish authorities frequently over the Kobenhavn Andelskasse money laundering case. Until now, we have been disappointed. They do not care a lot about European online fraud victims. Next to Deutsche Handelsbank and the German Wirecard, Kobenhavn Andelskasse, a small Danish cooperative bank, showed
As of 8 October 2020, an investigation report submitted by the Dutch Supervisory Authority (DNB) to the management of Payvision B.V. – a licensed Dutch payment institution in Amsterdam, owned by one of the biggest banks in Europe, ING – stated that an on-site audit carried out by DNB
EFRI`s open letter to the European Authorities in charge of anti-money laundering. Based on our findings of the activities of some European licensed Payment Institutions and e-money institutions in the online fraud industry (in specific Payvision B.V., Wirecard Bank AG, Moneynet Int LTD) we formulated some recommendations and established an
